FAQS
Shipping
All items listed on the website are *ready to ship* unless otherwise stated in the product description.
Shoes ship within **3 days** of ordering, with **3–5 business days** for delivery.
Need faster shipping? No problem — just reach out to our customer service team and we’ll do our best to accommodate you.
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Returns & Exchanges
We want you to love your shoes! If there’s an issue with your item, you’re entitled to a refund.
Items must be returned within **7 business days** of receiving them for the refund to be applied. Please note, the item must be in its original condition.
Payment Methods
We accept various payment methods, including credit/debit cards, PayPal, and other secure options. Your financial information is always protected and safe with us.
Exchanges
We offer exchanges on items returned in **new, unworn condition** within **7 business days** of delivery.
Just send it back to us and we’ll get your new pair on the way!
Customer Support
Our dedicated customer support team is here to assist you with any queries or concerns. Feel free to reach out to us via email for prompt assistance.
Custom Orders & Sold-Out Styles
Eyeing a sold-out pair or have a custom style in mind? We’ve got you.
Please fill out our **Custom Order Inquiry Form** and we’ll be in touch with options tailored just for you.